Terms & Conditions
VAT and service charge
Breakfast
Tea, coffee, 1 bottle of mineral water in the room one day
Free of using kayak 1 hour per day.
2 complimentary hours for mountain bike/day/pax
Use of swimming pool with pool towels
From 1-6 years old (stay same bed with parents): free (maximum 2 children/room)
From 6-11 years old: surcharge VND 120,000 including breakfast if they stay in the same bed with parents (maximum: 2 kids). If you need an extra bed for your kid, the additional of VND 400,000/bed will be charged.
Children 12 years of age or older will be charged the adult service rate.
Check-in time: since 14:00
Prior to 6:00: Full room charge
6:00 – 10:00: 50% room charge (including breakfast)
10:00 – 14:00: 30% room charge
Check-out time: by 12:00
12:00 – 14:00: 30% room charge
14:00 – 18:00: 50% room charge
After 18:00 Full charge
Flexible Package
Deposit 50% of the total amount to secure your booking.
This rate includes Breakfast, and other FREE services for in-house Guests.
Guests will receive a full refund for any cancellation made at least 7 days prior to the check-in date.
For cancellations made less than 7 days prior to the check-in date, guests will be charged a cancellation fee of 50% of the reservation value.
In the event of a force majeure when the above cancellation deadline has passed, customers are allowed to postpone the Check-in date.
Fixed Package
Deposit 50% of the total amount to secure your booking.
Discount 20% from the Flexible rate
This rate includes Breakfast, and other FREE services for in-house Guests.
Service cannot be canceled or postponed. The deposit will not be refunded under any circumstances.
In the event of a force majeure, the customer is allowed to transfer the service to another person.